Unfortunately, you’re unable to change the delivery address of an order once it’s confirmed. Chat with us if you need any further clarification and creat...
Fri, 1 Jun, 2018 at 7:16 PM
Once you’ve placed an order, you’ll be notified as your order progresses. To check the status of your product, log in to your Ftrina account and click on t...
Fri, 1 Jun, 2018 at 7:25 PM
Once the order is placed you can’t add additional items to it but you can start a new order.
Fri, 1 Jun, 2018 at 7:24 PM
Not when you order with Ftrina.
Fri, 1 Jun, 2018 at 7:26 PM
If your items from the same seller, it is possible for them to be delivered in one shipment. If your items are coming from different sellers, they might be...
Fri, 1 Jun, 2018 at 7:28 PM
As soon as you place an order online, you will receive an email confirmation along with Tracking code, which will consist of your order details and order nu...
Fri, 1 Jun, 2018 at 7:29 PM
Yes. All the products that are listed on Ftrina are brand new and authentic. Happy shopping!
Fri, 1 Jun, 2018 at 7:30 PM
To view your orders, please check if you’ve logged in to your Ftrina profile. If you check out your order with no profile, you will get all your order info...
Fri, 1 Jun, 2018 at 7:33 PM
Re-sending the order confirmation email is not an active function at the moment. Please follow the below steps to check if you got your confirmation ema...
Fri, 1 Jun, 2018 at 7:35 PM
Chat with us should you face any problem with the product you’ve purchased by creating New Ticket
Fri, 1 Jun, 2018 at 7:36 PM